Samsung Direct Support
In this section you will find information about how to place an order, create or change your account, return a product to us and more. Please choose the appropriate section from the navigation to the left.
If you cannot find the information you are looking for, you can contact our customer Service Team who’ll be happy to help.
Please note that we are only able to support Samsung Direct online store customers. All other queries about Samsung products and services should be directed to Samsung Electronics (UK) Limited. See www.samsung.com for details.
Samsung general support line: 0330 726 7864 (0330 SAMSUNG)
Samsung Direct online store support line: 0330 726 7467 (0330 SAMSHOP)
Lines open: Monday to Friday 9am - 6pm
Or why not email us?
Click here to get in touch with our support team